Redefining Communications with Jenni Field

Chaos to calm: Building an inclusive culture with Advita Patel S4 E2

In episode two, Jenni is joined by Advita Patel, inclusion and communications strategist, founder of Comms Rebel and part of our collective team, to talk about bringing a sense of calm around inclusion in the workplace.

Advita explains the chaos that is created when organisations don’t focus on inclusion or aren’t nurturing an inclusive culture. She shares why performative inclusion is more harmful than doing nothing at all. And helps identify and find ways to create more calm in your organisation.

Advita supports our clients with projects around inclusion, diversity, and equity. She is also often working with Jenni with leadership teams going through change to help them navigate the cultural challenges that can come up. She has worked on projects around inclusion week Building a positive and inclusive workplace and you can read some of the latest thinking on unconscious bias training here: Does unconscious bias training work?

Thank you for listening!

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

Resources:

Our team - Redefining Communications

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy Edmondson

Advita Patel www.commsrebel.com    

Building a Culture of Inclusivity by Advita Patel and Priya Bates

Chaos to calm: Understanding organisational chaos with Jenni Field S4 E1

In the first episode of this season, Jenni delves into why communication is the antidote to organisational chaos. This is the only episode of season four that Jenni talks on her own (in all the others this season, she speaks with experts from our talented collective team).

Do you know what chaos looks like in your organisation? Jenni will help you to understand and recognise those elements of chaos and ultimately bring you calm by guiding you through five things that can help.

Thank you for listening!

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

Resources:

Influential Internal Communication by Jenni Field

Digital Body Language: How to Build Trust and Connection, No Matter the Distance by Erica Dhawan

The Speed of Trust by Stephen M.R. Covey

Chaos to calm: Season 4 Trailer

Welcome back to the Redefining Communications podcast with Jenni Field!

And this season is a little different as we are making some changes to the podcast, and you’ll be hearing from experts in different areas as we explore how to help you go from chaos to calm.

At Redefining Communications, we are a collective consultancy. This means that there are a team of experts in our collective who work with clients in different ways. Everyone in the collective team has specialist knowledge in a certain area and it means we can build teams with the right people to support client projects quickly and effectively.

We have around 18 people in the collective in the UK and in the USA.

This season, I’m interviewing 9 of them to delve into topics that have come up for our clients over the last year and still remain top of mind for those looking to reduce chaos.

So, sit back and relax or enjoy the walk, or however you are listening – we hope you enjoy this season with us!

Thank you for listening!

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

Chaos to calm: How to know if leadership is for you S3 E10

In the final episode of series three, Jenni talks about how to know if leadership is for you. She looks at how we behave and the traits we need to be aware of in ourselves if we want to embark on a leadership journey. Jenni shares the different definitions of leadership and management, the varying styles of leadership, some of the broader insights about behaviours, and they all link together. She also talks about trust and credibility too. 

 

That brings us to the end of season three! Thank you very much for listening! 

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

 

Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You by Frances Frei and Anne Morriss

https://uk.bookshop.org/books/unleashed-the-unapologetic-leader-s-guide-to-empowering-everyone-around-you/9781633697041?aid=9752 

Blog by Jenni Field - It's not disengagement, it's distrust trust

https://redefiningcomms.com/its-not-disengagement-its-distrust-trust/ 

Definitions & distinctions

• “Leadership is about empowering other people as a result of your presence – and making sure the impact continues in your absence’ Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You by Frances Frei and Anne Morriss
• “Leadership requires you to be present to the needs, abilities and potential of other people.” Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You by Frances Frei and Anne Morris

 

Author	Leadership	Management
Warren Bennis	Leaders are people who do the right thing	Managers are people who do things right
John Kotter	Leadership is about coping with change	Management is about coping with complexity
Abraham Zaleznik	Leaders are concerned with what things mean to people	Managers are concerned about how things get done
John Mariotti	Leaders are the architects	Managers are the builders

 

 

Podcast: Chaos to Calm: Why we need unity in our leadership teams S3 E3

https://redefiningcomms.com/podcast/chaos-to-calm-why-we-need-unity-in-our-leadership-teams-s3-e3/ 

Chaos to calm: Understanding the difference between empathy and compassion S3 E9

In this episode, Jenni talks about the differences between compassion and empathy. She asks whether we need it, if we can build and grow it, and addresses some of the myths around empathy, especially when it comes to leadership. She also discusses how trust links to leadership and how this is all connected. Jenni looks at different aspects to consider when you are trying to build and grow empathy or if you are advising leaders on how they might want to do things a little differently.

 

Thank you for listening! 

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

 

Poles Apart by Alison Goldsworthy, Laura Osborne and Alexandra Chesterfield

https://uk.bookshop.org/books/poles-apart-why-people-turn-against-each-other-and-how-to-bring-them-together/9781847942951?aid=9752 

 

7 habits of highly effective people by Stephen Covey

https://uk.bookshop.org/a/9752/9780762408337

 

Empathy: Why It Matters, And How To Get It by Roman Krznaric

https://uk.bookshop.org/books/empathy-why-it-matters-and-how-to-get-it/9781846043857?aid=9752 

 

Atlas of the Heart by Brené Brown

https://uk.bookshop.org/books/atlas-of-the-heart-mapping-meaningful-connection-and-the-language-of-human-experience/9781785043772?aid=9752

Chaos to calm: How to communicate sustainability and purpose inside organisations S3 E8

This is a topic that our Twitter followers wanted Jenni to delve into further. In this episode, Jenni shares a little bit about sustainability and the chaos surrounding it by exploring the eight things we need to think about when communicating about this subject internally. Jenni will also shake the dust off a blog from 2019 about purpose and discuss viewpoints in further detail.

 

Thank you for listening! 

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

 

Podcast: Calm Edged Rebels Why purpose matters S3 E11

https://calmedgedrebels.com/why-purpose-matters/ 

 

Blog: The purpose and the how

https://redefiningcomms.com/the-purpose-and-the-how/ 

 

Find out more about purpose-led and purpose-driven organisations in Influential Internal Communication by Jenni Field.

https://redefiningcomms.com/influential-internal-communication-book-jenni-field/

Chaos to calm: Culture, employee lifecycle and improving the employee experience S3 E7

In recent years, we have seen an increase in the conversations about the employee experience and how this links to the culture of an organisation. What we often miss, is the component parts of that experience. We don’t take time to look at each element of the employee life cycle and how the experience feels. 

 

In this episode, Jenni talks through the stages of the employee life cycle and how culture plays a part in improving the overall experience.

 

Thank you for listening! 

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

 

Download: Redefining culture

https://redefiningcomms.com/downloads/ 

 

Rebel Ideas – The power of thinking differently by Matthew Syed

https://uk.bookshop.org/books/rebel-ideas-the-power-of-thinking-differently/9781529348408?aid=9752 

 

Podcast: Chaos to Calm: Hybrid working S1 E1

https://redefiningcomms.com/podcast/chaos-to-calm-hybrid-working-s1-e1/ 

Chaos to calm: What are the best tools to help you prioritise? S3 E6

Do you love a post-it note? Is that enough to help you focus on the most critical things on your ever-growing “urgent” list? Prioritising can be hard at the best of times and in this episode, Jenni helps you by sharing three tools from her toolkit. She looks at the chaos that comes from a lack of prioritisation. And touches on the importance of clarity for your team to ensure you’re being realistic and fair to yourself as part of the process.

 

Thank you for listening! 

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

Podcast: Chaos to Calm: Managing stakeholders S2 E6

https://redefiningcomms.com/podcast/chaos-to-calm-managing-stakeholders-s2-e6/ 

Podcast: Chaos to Calm: Staying focused S1 E3

https://redefiningcomms.com/podcast/chaos-to-calm-staying-focused-s1-e3/ 

Chaos to calm: What does an internal communications function do? S3 E5

In this episode, Jenni discusses the role of the internal communications function and the five-step model to get started. She will help you think about what your company might already have in place, and how this could be improved.

 

Thank you for listening!

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

 

Blog: How to master internal communication when you are not a communications professional

https://redefiningcomms.com/how-to-master-internal-communication-when-youre-not-a-communications-professional/

 

Blog: What is internal communication?

https://redefiningcomms.com/what-is-internal-communication/

 

Influential Internal Communication by Jenni Field

https://redefiningcomms.com/influential-internal-communication-book-jenni-field/

Chaos to calm: How to rebuild trust S3 E4

In this episode, Jenni shares research into how to rebuild trust. She discusses how a lack of trust leads to chaos, what factors need to be considered and some insights from reading about trust and leadership. Jenni shares her advice to help you take action and go from chaos to calm, including the six elements of rebuilding trust.

 

Thank you for listening!

 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.

 

Resources:

 

The Speed of Trust: The One Thing that Changes Everything by Stephen M. R. Covey

https://uk.bookshop.org/books/the-speed-of-trust-the-one-thing-that-changes-everything/9780743295604?aid=9752

 

The Culture Code by Daniel Coyle

https://uk.bookshop.org/a/9752/9781847941275

 

Blog: How long does it take to rebuild trust in the workplace.

https://redefiningcomms.com/how-long-does-it-take-to-rebuild-trust-workplace/

 

Podcast: Chaos to Calm: Fear and Trust S1 E5

https://redefiningcomms.com/podcast/chaos-to-calm-fear-and-trust-s1-e5/

 

Blog: Trust and narrowing the say-do gap

https://redefiningcomms.com/trust-and-narrowing-the-say-do-gap/

 

Blog: Psychological safety and trust are not the same thing

https://redefiningcomms.com/psychological-safety-and-trust-are-not-the-same-thing/

 

Podcast: Chaos to Calm: Building trust and credibility S2 E7

https://redefiningcomms.com/podcast/chaos-to-calm-building-trust-and-credibility-s2-e7/