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This podcast gives you bitesize advice and guidance on internal communication and leadership credibility. Each episode is less than 15 minutes to help you get access to support for your employee engagement strategy, your internal comms and your leadership development. Jenni Field is an expert in leadership credibility and internal communication. Author of Influential Internal Communication, and Nobody Believes You - Become a Leader People Will Follow, her work as an international speaker and coach, helps leaders and their organisations become more efficient and more engaging. After spending 13 years working inside organisations as Head of Internal Communications and Communications Director, Jenni set up the consultancy Redefining Communications to help organisations and teams use communication to go from chaos to calm. Since 2017 Jenni has published two books, hosted two popular podcasts that discuss leadership, communication and wellbeing and conducted research into communication with deskless workers, the role of line managers and why we follow some leaders and not others. In 2020 she was the President of the Chartered Institute of Public Relations, and she holds qualifications and accreditations in internal communication, company directorship and facilitation. She is an impressive speaker, inspiring leader and is globally recognised in the communication industry as a force for change in the way leaders and organisations as a whole communicate with their teams. How to connect with Jenni: LinkedIn: https://www.linkedin.com/in/jennifield/ Instagram: https://www.instagram.com/jennifield/ Mailing list: https://redefiningcomms.com/join-our-community/
Episodes
Wednesday Aug 14, 2024
Wednesday Aug 14, 2024
In the seventh episode of Season 5, Jenni explores the critical role of trust in credible leadership. She defines what it means to be trustworthy, highlighting the importance of reliability alongside character and competence.
Jenni discusses the detrimental effects of lacking trust in an organisation, sharing a story about Peter, a CEO whose oversight led to a slow erosion of trust. She also provides three actionable strategies for building trust: making the first move, transparent communication, and being reliable.
Episode Timestamps:
- 00:32 - Defining Trustworthiness
- 01:52 - The Importance of Reliability
- 02:52 - The Slow Erosion of Trust
- 06:10 - Strategies to Build Trust
- 06:46 - Three Key Practices for Trustworthiness
Key Takeaways From This Episode:
- Trustworthiness extends beyond not lying—it's intrinsically linked to credibility
- Trust often erodes slowly over time, leading to significant organisational challenges
- Slow erosion of trust can be due to a leader neglecting face-to-face interactions and focusing too much on external stakeholders
- 3 key practices for building trust within your leadership
Thank you for listening!
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
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