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This podcast gives you bitesize advice and guidance on internal communication and leadership credibility. Each episode is less than 15 minutes to help you get access to support for your employee engagement strategy, your internal comms and your leadership development. Jenni Field is an expert in leadership credibility and internal communication. Author of Influential Internal Communication, and Nobody Believes You - Become a Leader People Will Follow, her work as an international speaker and coach, helps leaders and their organisations become more efficient and more engaging. After spending 13 years working inside organisations as Head of Internal Communications and Communications Director, Jenni set up the consultancy Redefining Communications to help organisations and teams use communication to go from chaos to calm. Since 2017 Jenni has published two books, hosted two popular podcasts that discuss leadership, communication and wellbeing and conducted research into communication with deskless workers, the role of line managers and why we follow some leaders and not others. In 2020 she was the President of the Chartered Institute of Public Relations, and she holds qualifications and accreditations in internal communication, company directorship and facilitation. She is an impressive speaker, inspiring leader and is globally recognised in the communication industry as a force for change in the way leaders and organisations as a whole communicate with their teams. How to connect with Jenni: LinkedIn: https://www.linkedin.com/in/jennifield/ Instagram: https://www.instagram.com/jennifield/ Mailing list: https://redefiningcomms.com/join-our-community/
Episodes

Wednesday Mar 23, 2022
Chaos to calm: How to listen. S2 E5
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
Change over the decades has seen internal communication shift from being top down to more circular, from being broadcast to conversations. But for that to work we need to create spaces for conversations, and we must listen to people – really listen.
In this episode, Jenni lifts the lid on the chaos that comes from not listening, the risks of listening too much to the wrong people, and shares five things to do differently to create calm when listening to employees.
You can continue the conversation with Jenni on Twitter and LinkedIn
Resources:
Leaders are responsible for psychological safety podcast by the Calm Edged Rebels
https://calmedgedrebels.com/leaders-are-responsible-for-psychological-safety/
Blog: Psychological safety and trust are not the same thing by Redefining Communications
https://redefiningcomms.com/psychological-safety-and-trust-are-not-the-same-thing/
Deep Listening: impact beyond words by Oscar Trimboli
https://uk.bookshop.org/books/1605841264_deep-listening-impact-beyond-words/9780995377745
Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together by Alison Goldsworthy, Laura Osborne & Alexandra Chesterfield
https://uk.bookshop.org/a/9752/9781847942951
Blog: How to avoid team friction – from poles apart to pulling together by Redefining Communications
https://redefiningcomms.com/how-to-avoid-team-friction/
Do words really matter? By Beth Collier via LinkedIn
https://www.linkedin.com/pulse/do-words-really-matter-beth-collier/
Messengers: Who We Listen To, Who We Don't, and Why by Stephen Martin & Joseph Marks
https://uk.bookshop.org/a/9752/9781847942357
Influential Internal Communication: Streamline Your Corporate Communication to Drive Efficiency and Engagement by Jenni Field
https://redefiningcomms.com/influential-internal-communication-book-jenni-field/
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